DOLE PACKAGED FOODS, LLC
Effective as of: January 1, 2021
Information Collected On Our Site/Services
How We Use The Personal Information We Collect
Who We Share Your Personal Information With
Your Privacy Rights, Choice, And Access.
Advertising/Behavioral Targeting; How To Opt-Out
Children Under 13
Keeping Your Personal Information Secure
INFORMATION COLLECTED ON OUR SITE/SERVICES
“Personal Information” is information:
What we collect. For at least the past 12 months, DPF (and the vendors we hired to perform business functions on our behalf) collected the following categories of Personal Information from and about you from you, your devices, your network activity on our Site and third parties:
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
The Personal Information we collect will be used as follows:
HOW WE SHARE YOUR PERSONAL INFORMATION
Our Vendors and Partners. We may share your Personal Information with third parties that perform functions on our behalf (or on behalf of our partners) or who have joined us in providing promotions and activities, such as companies (including retailers) or individuals that deliver packages, fulfill orders, participate in our promotions, administer our promotions, provide diet, nutrition and fitness information, provide marketing or promotional assistance, analyze data or provide customer service, but such information will be shared only to the extent these third parties need such information to perform their functions.
Our Affiliates. We may also share your Personal Information with our subsidiaries and affiliates ("DPF Affiliates").
Other Third Parties. We may also share your Personal Information with other companies that are not affiliated with DPF and are not business partners of DPF, but would like to provide you with additional products and/or services that we think may be of interest to you. However, your Personal Information will not be provided to these unaffiliated third parties without prior approval from you either through an "opt-in" choice at the point of collection or a response to a notification from DPF seeking approval to share your Personal Information with an unaffiliated third party.
A cookie is a small data file that is placed on your computer or mobile device by your web browser. It is a tool that stores information about website visits, recognizes you and your preferences each time you visit the Site, ensures the functionality of the Site and enables us to provide the Services. A cookie file can contain information such as a user ID that the Site uses to track the pages you have visited, but the only Personal Information a cookie can contain is information you supply yourself.
We use various types of cookies, including session cookies, persistent cookies, local shared objects, pixels, GIFS and other tracking technologies, such as third-party tags, session and persistent technologies, first and third-party cookies. Cookies can be persistent by remaining on your computer until you delete them or be based on your browsing session where they delete once you close your browser. First party cookies are used and controlled by us to provide services on the Site.
Purposes of Cookies
This Site uses Google Analytics to collect information about how users use the Site. The information generated by the cookie about your use of the Site will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this Site, your IP address will be partially used within the European Union or just in the European Economic Area if it is used by other parties. Only in exceptional cases will the full IP address be transferred to a Google server in the United States, and then shortened so it is only partially used there. The IP-anonymization is active on this Site.
Google will use this information on behalf of the operator of this Site for the purpose of analyzing your use of the Site, compiling reports on Site activity for Site operators and providing them other services relating to Site activity and internet usage.
How to manage the cookies we use
At any time, you can adjust and modify your preferences by visiting the Cookies Setting page, which allow you to oppose to specific categories of cookies (“opt-out”).
You may also control and block the cookies used by the Site by modifying the settings in your browser or on your device that allows you to refuse the setting of all cookies. However, if you use your browser or device settings to block all cookies you may not be able to access all or parts of our Site. You can also opt-out from being tracked by Google Analytics in the future by downloading and installing ‘Google Analytics Opt-out Browser Add-on’ for your current web browser:
Most modern browsers allow you to manage cookies saved on your computer:
To amend the cookies settings:
Further, more detailed instructions are available here:
Internet Explorer 8, 9 and 10
Further instructions are available here: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10
Further instructions are available here: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
If you set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Never in the (“Block cookies”) section. When you’re done with the page, block cookies again, and then remove the page’s cookies. Further instructions are available here: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
With new devices being created all the time, including tablets and phones it is not possible to list every browser for every device. The best advice is to consult the manufactures website for further instructions regarding cookies.
YOUR PRIVACY RIGHTS, CHOICE, AND ACCESS.
You may always direct us not to share your Personal Information with third parties (other than our vendors), not to use your Personal Information to provide you with information or offers, or not to send you newsletters, emails or other communications by: (i) sending us an email at Dole.Consumer.Center@doleintl.com ; (ii) contacting us by mail at P.O. Box 5700, Thousand Oaks, CA 91359-5700, Attention: Consumer Center; or iii) following the removal instructions in the communication that you receive.
If you wish to modify, verify, correct, or delete any of your Personal Information collected through the Site, you may contact us at the above address or email. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Site/Services. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. It may not always be possible to completely remove or delete all of your Personal Information from our databases without some residual data because of backups and other reasons.
CHILDREN UNDER 13
We do not knowingly collect, use or disclose Personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
Our Site may contain links to other websites that are not controlled or maintained by DPF. We are not responsible for the privacy practices of these other websites. We encourage you to note when you leave our Site and to read the privacy statements of such other websites before submitting any Personal Information. In addition, our Site may link to websites owned or operated by subsidiaries or companies affiliated with DPF ("Affiliated Site"). Please note that the Affiliated Site are subject to the privacy policies posted on those sites.
KEEPING YOUR PERSONAL INFORMATION SECURE
We have reasonable and appropriate electronic and physical security measures in place to protect against the loss, misuse and alteration of the Personal Information under our control. However, the Internet is not 100% secure. We cannot promise that your use of the Site/Services will be completely safe. Any transmission of your Personal Information to our Site is at your own risk.
The Site is designed for and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S. While users from countries other than the U.S. may access the Site, we make no representation that the Site is operated in accordance with the laws or regulations of, or governed by, other nations.
If you are located elsewhere outside of the European Union and the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Site, or providing us with any information, you (a) acknowledge that the Site is subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
If you have questions or comments about our privacy practices, or if you wish to review, amend or delete any Personal Information you have provided or if you wish to modify the permission you have given us regarding use of your Personal Information, you can contact us at:
Dole Packaged Foods, LLC
P.O. Box 5700 Thousand Oaks, CA 91359-5700
Attention: Consumer Center
Send Email: Dole.Consumer.Center@doleintl.com
If you would like to submit a request pursuant to the California Consumer Privacy Act (“CCPA”), please visit https://dolesunshine.com/ccpa or call 1-800-232-8888. If you wish to submit a request to have your Personal Information deleted (see section I.A.3 in the Appendix below) or wish to opt-out of the selling of your Personal Information, call at 1-800-232-8888.
APPENDIX – JURISDICTION SPECIFIC PROVISIONS
I. Supplemental provisions for California residents.
A. Shine The Light. You have the right to request and receive certain information about disclosure of your Personal Information to third parties for their direct marketing purposes. Because it is our policy not to share your Personal Information with third parties for third-party direct marketing purposes without your consent, we are exempt from the requirement to respond to such requests. If you have any questions related to our policy, please contact us using the information provided in the “Contact Information” section below.
None of the foregoing, however, prohibits us from charging you a different price or rate, or from providing a different level or quality of goods or services to you, if that difference is reasonably related to the value provided to us by your data.
C. Submission of Requests. You may exercise these rights by managing this information through completing the webform at https://dolesunshine.com/us/en/ccpa.html or by calling us at 1-800-232-8888.
D. Authorized Agents. If you are an authorized agent seeking to submit a CCPA request on behalf of a consumer, you may make your request through https://dolesunshine.com/us/en/ccpa.html or by mail to the address under the “Contact Us” section above and put Attention: CCPA Requests, Authorized Agents on the envelope. We will not be able to honor requests without sufficient documentation that you are authorized to represent the consumer.
E. Verification. We will take reasonable steps to verify your identity (or the identity and authority of your authorized representative) prior to responding to your requests under CCPA. Upon receiving a request pursuant to #1 or #2 above, we will confirm receipt within 10 days and provide you with information about how we will verify and process the request. In order to verify your request, we will require you (or your authorized representative) to provide your first and last name, address and email address.