Our FAQs

Product safety is of paramount importance to Dole. All DOLE^® Canned Juices have always been pasteurized and are commercially sterile. Dole has a multitude of stringent quality control programs in all of its food operations to ensure the safety of its products, including canned juice. These programs include monitoring a product at every stage of production, independent audits, testing, and continuous improvement through research and innovation.

Every effort is made to provide as wide a selection of DOLE products as possible in stores across the country. If you can’t find what you are looking for, it is important to let your store manager know. Ask the manager to see if the product can be obtained from the store’s warehouse. If it is not available, this is your opportunity to let the store know you would like to be able to purchase it from them. Although we would like to see all of our products carried by every store, regional preferences vary and, as a result, your favorite product may be available only in certain areas.

For best flavor, we suggest shaking the can before opening to adequately mix the juice.

Unopened cans should be kept in a cool, dry place. If you enjoy a chilled drink, keep an unopened can of DOLE^® Juice in your refrigerator.

DOLE products sold in the U.S.A. feature a “best if used by” date that guarantees the best quality and flavor up to that date. This date is located on the top or bottom of the can. We do not recommend using a product after the “best if used by” date. Any time a can is bulging or dented, this indicates possible spoilage and we do not recommend using the product regardless of the “best if used by” date.

After opening, refrigerate unused juice in a glass or plastic container. We do not recommend storing leftover juice in its original can because it may affect the good flavor of DOLE^® Juice.

DOLE^® products sold in the U.S.A. feature a “best if used by” date that guarantees the best quality and flavor up to that date. Dates are located on the top or bottom of the package or printed on the label. We do not recommend using a product after the “best if used by” date. Any time a can is bulging or dented, it indicates possible spoilage and we do not recommend using the product regardless of the “best if used by” date.

After opening, refrigerate unused fruit in a glass or plastic container. We do not recommend storing leftover canned fruit in its original can because it may affect the delicious flavor of the fruit.

Every effort is made to provide as wide a selection of DOLE^® products as possible in stores across the country. If you can’t find what you are looking for, it is important to let your store manager know. Ask the manager to see if the product can be obtained from the store’s warehouse. If it is not available, this is your opportunity to let the store know you would like to be able to purchase it from them. Although we would like to see all of our products carried by every store, regional preferences vary and, as a result, your favorite product may be available only in certain areas.

Clarified pineapple juice is natural pineapple juice that has been filtered to remove the pulp. Our consumer panels indicate a preference for a clearer juice with canned pineapple. Dole uses clarified juice because unfiltered juice can cause the product to have a very cloudy appearance.

Unopened canned foods should be kept in a cool, dry place. If you enjoy a chilled fruit snack, keep an unopened can of DOLE^® Fruit in your refrigerator.

Instead of referring to ounces, older recipes sometimes referred to numbered cans for canned food products. If your recipes call for any of the numbered cans below, the recommended equivalents are listed as follows:

Can Number Ounces
No. 1              8
No. 2              20
No. 2 1/2        30
No. 303          16

Canned pineapple works wonderfully well in gelatin recipes or as a marinade. Fresh pineapple cannot be used because of a natural enzyme called “bromelain”. The heat process used in canning pineapple destroys this enzyme, allowing canned pineapple to be used in a variety of recipes.

DOLE^® products sold in the U.S.A. feature a “best if used by” date that guarantees the best quality and flavor up to that date. We do not recommend using a product after the “best if used by” date, because the taste and texture may not be typical of the fine DOLE^® quality.

We recommend that you put the desired amount of dried fruit in a saucepan and completely cover with water. Bring the mixture to a boil; then remove from heat. Cover and let stand for 5 minutes. Drain and use the plumped fruit in your favorite DOLE^® recipe.

It is not necessary to refrigerate DOLE^® Dates after opening. We do recommend refrigeration to extend the shelf life of the product once the seal has been broken. Either way, the product should remain fresh until the “Best if Used By Date.”

Every effort is made to provide as wide a selection of DOLE^® products as possible in stores across the country. If you can’t find what you are looking for, it is important to let your store manager know. Ask the manager to see if the product can be obtained from the store’s warehouse. If it is not available, this is your opportunity to let the store know you would like to be able to purchase it from them. Although we would like to see all of our products carried by every store, regional preferences vary and, as a result, your favorite product may be available only in certain areas.

For answers to questions about delicious fruit-flavored DOLE Soft Serve^® Frozen Dessert products, call 1-800-442-5242 (in the United States) or, click here to learn more about DOLE Soft Serve^® Frozen Dessert Products.

Click here for nutrition information or email us with your request, including your name, address, and telephone number. We will have a Dole Foodservice Representative contact you.

Please visit our website at www.dolefoodservice.com or email us with your request, including your name, address, and telephone number. We will have a Dole Foodservice Representative contact you.

By emailing us with your name, address and phone number (including area code), we will have a Dole Vending Sales Representative contact you. Please specify your desired information in the message area on the email form.