Our FAQs
Need more information? For additional information, please click on your topic of interest below:
Canned Pineapple & Other Packaged Fruits
How do I know if I can still use the product?
DOLE products sold in the U.S.A. feature a “best if used by” date that guarantees the best quality and flavor up to that date. This date is located on the top or bottom of the can. We do not recommend using a product after the “best if used by” date. Any time a can is bulging or dented, this indicates possible spoilage and we do not recommend using the product regardless of the “best if used by” date.
How should I store any unused canned fruit?
After opening, refrigerate unused fruit in a glass or plastic container. We do not recommend storing leftover canned fruit in its original can because it may affect the delicious flavor of the fruit.
What can I do if I am unable to find my favorite DOLE® Packaged Fruit product?
Every effort is made to provide as wide a selection of DOLE® products as possible in stores across the country. If you can’t find what you are looking for, it is important to let your store manager know. Ask the manager to see if the product can be obtained from the store’s warehouse. If it is not available, this is your opportunity to let the store know you would like to be able to purchase it from them. Although we would like to see all of our products carried by every store, regional preferences vary and, as a result, your favorite product may be available only in certain areas.
What is clarified pineapple juice and why is it used with canned pineapple?
Clarified pineapple juice is natural pineapple juice that has been filtered to remove the pulp. Our consumer panels indicate a preference for a clearer juice with canned pineapple. Dole uses clarified juice because unfiltered juice can cause the product to have a very cloudy appearance.
What is the correct way to store an unopened canned fruit product?
Unopened canned foods should be kept in a cool, dry place. If you enjoy a chilled fruit snack, keep an unopened can of DOLE® Fruit in your refrigerator
I have a recipe that calls for a No. 2 can. How many ounces are in this size can?
Instead of referring to ounces, older recipes sometimes referred to numbered cans for canned food products. If your recipes call for any of the numbered cans below, the recommended equivalents are listed as follows:
Can Number Ounces
No. 1 8
No. 2 20
No. 2 1/2 30
No. 303 16
Is it possible to use canned pineapple in gelatin recipes or as a marinade?
Canned pineapple works wonderfully well in gelatin recipes or as a marinade. Fresh pineapple cannot be used because of a natural enzyme called “bromelain”. The heat process used in canning pineapple destroys this enzyme, allowing canned pineapple to be used in a variety of recipes.
DOLE Soft Serve®
DOLE Soft Serve®
For answers to questions about delicious fruit-flavored DOLE Soft Serve® Frozen Dessert products, call 1-800-442-5242 (in the United States) or, click here to learn more about DOLE Soft Serve® Frozen Dessert Products.
Foodservice
How do I find nutrition facts for Dole Foodservice products?
Click here for nutrition information or email us with your request, including your name, address, and telephone number. We will have a Dole Foodservice Representative contact you.
How do I order Dole Foodservice recipes, serving suggestions, or menu ideas for your products?
Please visit our website at www.dolefoodservice.com or email us with your request, including your name, address, and telephone number. We will have a Dole Foodservice Representative contact you.
Where can I get more information about Dole Vending products?
By emailing us with your name, address and phone number (including area code), we will have a Dole Vending Sales Representative contact you. Please specify your desired information in the message area on the email form.
Sunshine for All® Fund
How can I get involved?
If you have a proven product, service or technology which has been tested in-market and you are looking to partner with us, you can get in touch via the Get in Touch form.
What type of business is a good fit for Sunshine for All® Fund?
We constantly look for innovative external partners, start-ups and scale-ups who can collaborate with us to address our strategic priorities and help us to deliver our Dole Promise. If this is you, lets talk!
Is the Sunshine for All® Fund a Corporate Venture Capital (CVC) and do you take equity?
The Fund is not a CVC and we do not take equity when engaging with start-ups. Our primary aim is to develop programs that can potentially scale into long term relationships. We will consider investing in relevant companies that work with Dole, but it will be a case-by-case basis.
Can you explain how you select start-ups & partners you work with?
The selection process will be slightly different depending on your growth stage. The criteria that we evaluate are the technology & proprietary IP behind the product or the service, the scalability of the solution into our business and the team spirit and ability to understand our challenges. In the case of us proactively reaching out to you, we usually ask you to answer a few questions about your company, including team and fit with the challenge at hand to understand how a partnership could work. If you contact us regarding your product or technology, we will review your message and respond to the proposals that best fit our business prioriti